Customer Service Representative CSI#1126

Chevron • Lacey, WA

3d • Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, stocking, and cleaning duties at Chevron Gas Station CSI #1126 in Lacey, Washington. The available shifts are part-time from 2 p.m. to 10 p.m. and full-time from 10 p.m. to 6 a.m. The role includes operating point-of-sale systems, handling cash, preparing food and beverages, maintaining merchandise and foodservice supplies, and cleaning indoor and outdoor station facilities. Employees are expected to follow safety, security, food-handling, sanitation, cash-handling, and company procedures, and to maintain professional interactions and regular, punctual attendance. Applicants must be at least 21 years old to work at this Washington location and at least 21 years old to work the graveyard shift. Applications are submitted through chevronstations.com.

Requirements

• Sufficient English proficiency to understand CSI policies, safety training, and job instructions and communicate effectively with customers and coworkers about work matters.
• Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgment.
• Ability to work independently and as part of a team.
• Must hold current food-handling certificates where required by law in specific locations.
• Must be at least 21 years old to work at the Washington location.
• Must be at least 21 years old to work the 10 p.m. to 6 a.m. graveyard shift.
• Ability to stand and walk for extended periods on hard and uneven surfaces.
• Ability to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, and for objects over 25 pounds.
• Ability to stand, bend, and reach frequently and perform tasks requiring a moderate amount of manual dexterity.
• Ability to work safely with equipment that can create and hold very high temperatures while using appropriate personal protective equipment.
• Ability to tolerate periodic outdoor exposure during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
• Ability to meet frequent handwashing and personal cleanliness requirements.

Nice To Haves

• Cooking or restaurant experience preferred.

Responsibilities

• Provide exceptional guest service; greet and thank customers courteously and make eye contact.
• Conduct retail and fuel point-of-sale transactions accurately and safely using multiple forms of payment.
• Maintain the cash drawer within the stated maximum, secure funds in a safe, and reconcile cashier transactions at the end of each shift.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash if applicable.
• Prepare food and hot beverages, including cooking Krispy Krunchy Chicken products while following applicable kitchen and sanitation procedures.
• Monitor and restock ExtraMile and/or KKC foodservice and beverage products to maximize sales and minimize loss.
• Promote store specials and marketing programs.
• Cross-check delivered goods for price accuracy and distribute products throughout the store, including retail shelves and coolers; keep shelves stocked.
• Follow food safety, hygiene, sanitation, handling, preparation, storage, and disposal requirements.
• Follow applicable laws and company standards when checking customers for age-restricted products.
• Maintain courteous and professional contact with coworkers, customers, vendors, contractors, and the community.
• Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
• Follow safety, security, quality, company policy, and loss-prevention procedures; report accidents or incidents to the manager immediately.
• Attend work regularly and punctually.
• Activate and fill vehicle fuel tanks with gasoline or diesel to specified levels in accordance with local law requirements (Oregon only).
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management Bonus Program.
• Loyalty Service Time Program.
• Commuter Benefit Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed