Customer Service Representative CSI#1867

Chevron • Carpinteria, CA

5h • Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, stocking, and cleaning duties at the Chevron station in Carpinteria, California. Part-time and full-time shifts are available, including a variety of shift schedules.

The role includes accurately processing retail and fuel sales, managing cash and completing shift reconciliations, preparing food and hot beverages, maintaining food-service and store products, promoting specials, and cleaning indoor and outdoor facilities. Employees are expected to follow company policies and safety, security, sanitation, food-handling, and age-restricted-sales requirements. The position requires regular, punctual attendance and may include other duties assigned by management.

Requirements

• Sufficient English proficiency to understand company policies, safety training, and job instructions, and communicate effectively about work with customers and coworkers.
• Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise sound judgment.
• Ability to work independently and as part of a team.
• Required current food-handling certificates where required by law in specific locations.
• At least 18 years of age for California and Oregon locations; at least 21 for Washington locations and for graveyard shifts from 10 p.m. to 6 a.m.

Nice To Haves

• Cooking or restaurant experience preferred.

Responsibilities

• Provide exceptional guest service; greet and thank customers courteously and make eye contact.
• Conduct point-of-sale transactions accurately and safely, including retail and fuel sales using multiple payment methods.
• Maintain the cash drawer within the maximum level, secure funds in a safe, and reconcile cashier activity at the end of each shift.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash if applicable.
• Prepare food and hot beverage products, following applicable kitchen, food-handling, sanitation, and food-safety procedures.
• Monitor and restock food-service and beverage products to maximize sales and minimize loss.
• Promote store specials and other marketing programs.
• Cross-check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and coolers stocked.
• Follow federal law and company standards when checking customers purchasing age-restricted products.
• Follow safety, security, quality, loss-prevention, and company policies; promptly report accidents or incidents to the manager.
• Maintain a neat appearance and good personal hygiene in accordance with company standards.
• Work professionally with co-workers, customers, vendors, contractors, and the community.
• Observe local law requirements for activating and filling vehicle fuel tanks where applicable (Oregon only).
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management bonus program.
• Loyalty Service Time Program.
• Commuter benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed