Customer Service Representative CSI#1975

Chevron•Chula Vista, CA

4d•Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative for its Chevron station at 2115 Olympic Pkwy, Chula Vista, California. The role involves cooking, cashiering, cleaning, providing guest service, and supporting station operations. Part-time shifts are listed, and the posting also notes that full-time and part-time shifts are available. Applicants should apply through chevronstations.com.

Requirements

Be sufficiently proficient in English to understand CSI policies, safety training, and job instructions and to communicate effectively with customers and coworkers about work-related matters.
Be available for a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
Have strong attention to detail.
Be able to handle challenging situations professionally and exercise exceptional judgment.
Be able to work independently and as part of a team.
Possess current food-handling certificates where required by law in specific locations.
Meet the applicable minimum age requirement: 18 or older in California and Oregon; 21 or older in Washington, for graveyard shifts from 10 p.m. to 6 a.m., and for management positions.
Be able to stand and walk for extended periods on hard and uneven surfaces.
Be able to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, and for objects over 25 pounds.
Be able to meet the standing, bending, reaching, and moderate manual-dexterity demands of Krispy Krunchy Chicken procedures.
Work safely with equipment that can create and retain very high temperatures, using appropriate personal protective equipment.
Tolerate periodic exposure to outdoor conditions during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
Follow frequent handwashing and personal-cleanliness standards.

Nice To Haves

Cooking or restaurant experience preferred.

Responsibilities

Provide exceptional guest service; greet and thank customers courteously and make eye contact.
Conduct retail and fuel sales transactions accurately and safely using multiple forms of payment.
Maintain the cash drawer within the maximum level, secure funds in a safe, and reconcile the cashier's sales at the end of each shift.
Follow CSI cash-handling policies, guidelines, and procedures.
Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash if applicable.
Prepare food and hot beverage products.
Monitor and restock ExtraMile and/or KKC foodservice and beverage products to maximize sales and minimize loss.
Promote store specials and marketing programs.
Verify delivered-goods prices and distribute deliveries throughout the store, keeping retail and cooler shelves stocked.
Follow applicable local laws when activating and filling vehicle fuel tanks with gasoline or diesel; this duty is specified for Oregon only.
Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
Maintain a neat appearance and good personal hygiene in accordance with CSI image standards.
Follow safety, security, quality, company policy, and loss-prevention procedures; report accidents or incidents to the manager promptly.
Follow food-safety, food-handling, sanitation, kitchen, and cooking procedures in accordance with applicable regulations.
Follow federal law and company standards for verifying customers' ages when selling age-restricted products.
Attend work regularly and punctually.
Perform other duties as assigned by management.