Customer Service Representative CSI#1153

Chevron • Kent, WA

7h • Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to provide customer service and perform cashiering, cooking, stocking, and cleaning duties at Chevron Station CSI #1153 in Kent, Washington. The role involves accurately processing retail and fuel transactions, handling and reconciling cash, preparing food and hot beverages, maintaining food safety and sanitation, monitoring and replenishing products, promoting store offers, and cleaning indoor and outdoor facilities. The position is part-time, with morning, afternoon, and weekend availability requested; schedules may also include early mornings, evenings, overnight shifts, and holidays.

The employee is expected to follow CSI safety, security, quality, cash-handling, food-handling, and other company procedures; maintain a professional appearance and courteous communication; and attend work regularly and punctually. Physical duties include prolonged standing and walking, bending, lifting, pushing, and reaching, as well as working around hot equipment, outdoors, and in coolers or freezers. Applicants must be at least 21 years old for Washington locations and sufficiently proficient in English to understand instructions and communicate about work.

Requirements

• Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work.
• Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise sound judgment.
• Ability to work independently and as part of a team.
• Current food-handling certificates when required by law in specific locations.
• At least 21 years of age to work at the listed Washington location.
• Ability to stand and walk for extended periods on hard and uneven surfaces.
• Ability to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, including items over 25 pounds.
• Ability to stand, bend, and reach frequently and perform tasks requiring a moderate amount of manual dexterity for Krispy Krunchy Chicken procedures.
• Ability to work safely with equipment that reaches and holds very high temperatures, using appropriate personal protective equipment.
• Ability to tolerate periodic exposure to outdoor conditions during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
• Frequent handwashing and attention to personal cleanliness standards.

Nice To Haves

• Cooking or restaurant experience preferred.

Responsibilities

• Provide exceptional, courteous guest service, including greeting and thanking customers.
• Accurately and safely process retail and fuel sales using multiple forms of payment and follow point-of-sale procedures.
• Maintain the cash drawer within the maximum level, secure funds, and reconcile cashier transactions at the end of each shift.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash where applicable.
• Prepare food and hot beverage products, following applicable food safety, kitchen, and sanitation procedures.
• Monitor and replenish foodservice, beverage, retail, and cooler products to support sales and minimize loss.
• Promote store specials and marketing programs.
• Cross-check delivered goods for price accuracy and distribute them throughout the store in an orderly manner.
• Follow company safety, security, quality, loss prevention, food-handling, and sanitation procedures, and report accidents or incidents promptly.
• Follow applicable laws and company standards when selling age-restricted products.
• Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
• Maintain a neat appearance and good personal hygiene in accordance with CSI image standards.
• Attend work regularly and punctually.
• In Oregon only, activate and fill vehicle fuel tanks to specified levels in accordance with local law.
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management bonus program.
• Loyalty Service Time Program.
• Commuter benefit program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed