Customer Service Representative CSI#1570

Chevron•Corte Madera, CA

6h•Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, and cleaning duties at Chevron station CSI #1570 in Corte Madera, California. This is a part-time role with afternoon shifts and weekend availability. The job involves handling retail and fuel transactions, managing cash, preparing food and beverages, maintaining store inventory and displays, promoting store programs, and cleaning indoor and outdoor facilities. Employees are expected to follow safety, security, food-handling, sanitation, cash-handling, and company procedures, and to maintain professional interactions and punctual attendance.

Requirements

Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays; this posting specifies afternoon shifts and weekend availability.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgment.
Ability to work independently and as part of a team.
Current food-handling certificates where required by law in specific locations.
At least 18 years of age for California and Oregon locations; at least 21 years old for Washington locations, graveyard shifts from 10 p.m. to 6 a.m., and management positions.
Ability to stand and walk for extended periods on hard and uneven surfaces; bend, lift, push, and move products using proper lifting techniques; and use team lifting for objects that are too heavy or awkward or weigh more than 25 pounds.
Ability to perform frequent standing, bending, and reaching, with moderate manual dexterity, in accordance with Krispy Krunchy Chicken procedures.
Ability to work safely with equipment that can reach and retain very high temperatures while using appropriate personal protective equipment.
Ability to tolerate periodic exposure to outdoor conditions during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
Ability to meet frequent handwashing and personal cleanliness standards.

Nice To Haves

Cooking or restaurant experience is preferred.

Responsibilities

Provide exceptional guest service; greet and thank customers courteously and make eye contact.
Conduct retail and fuel point-of-sale transactions accurately and safely using multiple forms of payment.
Maintain the cash drawer within the maximum level, secure funds in a safe, and reconcile cashier sales at the end of each shift in accordance with cash-handling procedures.
Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash areas where applicable.
Prepare food and hot beverage products, following applicable food-safety, kitchen, and sanitation procedures.
Monitor ExtraMile and/or KKC foodservice and beverage product levels, restock as needed, and help maximize sales while minimizing loss.
Promote store specials and marketing programs.
Cross-check delivered goods for price accuracy, distribute goods throughout the store, and keep retail and cooler shelves stocked.
Activate and fill vehicle fuel tanks with gasoline or diesel to specified levels in accordance with local law requirements (Oregon only).
Maintain courteous and professional contact with coworkers, customers, vendors, contractors, and the community.
Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
Follow safety, security, quality, loss-prevention, and company policies and procedures; immediately report accidents or incidents to a manager.
Follow federal law and company standards for checking customer identification for age-restricted products.
Attend work regularly and punctually.
Perform other duties as assigned by management.