Customer Service Representative CSI#1008
About The Position
Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, stocking, and cleaning duties at Chevron Gas Station CSI #1008, 1275 Center Drive, Dupont, WA 98327. Part-time and full-time shifts are available, including a variety of shifts. The role involves accurately processing retail and fuel sales, handling and reconciling cash, preparing food and hot beverages, maintaining food safety and sanitation, restocking merchandise, promoting store specials, and cleaning indoor and outdoor facilities. Employees are expected to follow company policies and safety procedures, comply with applicable laws and food-handling requirements, and provide courteous, professional service to customers, coworkers, vendors, and contractors.
Requirements
- Sufficient proficiency in English to understand company policies, safety training, and job instructions, and to communicate effectively about work-related matters.
- Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail.
- Ability to handle challenging situations professionally and exercise sound judgment.
- Ability to work independently and as part of a team.
- Possess current food-handling certificates when required by law in specific locations.
- For the Washington location, applicants must be at least 21 years old.
Nice To Haves
- Cooking or restaurant experience.
Responsibilities
- Provide exceptional, courteous guest service, including greeting and thanking customers.
- Accurately and safely conduct point-of-sale activities for retail and fuel transactions using multiple forms of payment.
- Manage the cash drawer, secure funds in a safe, and reconcile cashier transactions at the end of each shift in accordance with company procedures.
- Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash if applicable.
- Prepare food and hot beverage products while following food safety, kitchen, and sanitation procedures.
- Monitor and restock ExtraMile and/or Krispy Krunchy Chicken food and beverage products to support sales and minimize loss.
- Promote store specials and marketing programs.
- Verify delivered goods and distribute them throughout the store; keep shelves and cooler locations stocked.
- Follow applicable local requirements when activating and filling vehicle fuel tanks, where applicable.
- Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
- Follow company safety, security, quality, loss-prevention, and other policies and procedures; promptly report accidents or incidents.
- Follow age-verification requirements for age-restricted products.
- Maintain a neat appearance and personal hygiene in accordance with company standards.
- Attend work regularly and punctually.
- Perform other duties as assigned by management.
Benefits
- Direct deposit with competitive weekly pay.
- Health and wellness packages available for purchase.
- Education reimbursement program.
- Shift differential pay for select shifts and job titles.
- Management bonus program.
- Loyalty service time program.
- Commuter benefit program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
