Customer Service Representative CSI#1775
About The Position
Chevron Stations Inc. is hiring a Customer Service Representative to provide guest service and perform cashiering, cooking, and cleaning duties at Chevron Gas Station CSI #1775 in Petaluma, California. Both part-time and full-time shifts are available. The position involves processing retail and fuel sales, handling cash, preparing food and beverages, maintaining product displays, promoting store offerings, and cleaning indoor and outdoor station areas. The representative is expected to follow company policies and safety, security, quality, food-handling, and sanitation procedures; comply with applicable laws for age-restricted sales; communicate professionally with customers, coworkers, vendors, and contractors; and maintain reliable attendance. The work may include early mornings, evenings, weekends, overnight shifts, and holidays. Applicants must be at least 18 years old for California locations.
Requirements
- Be sufficiently proficient in English to understand company policies, safety training, and job instructions and to communicate effectively about work matters.
- Be available for a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
- Demonstrate strong attention to detail.
- Handle challenging situations professionally and exercise sound judgment.
- Be able to work independently and as part of a team.
- Possess current food-handling certificates when required by law in the applicable location.
- Be at least 18 years old to work at California and Oregon locations.
- Be at least 21 years old to work overnight shifts from 10 p.m. to 6 a.m.
Nice To Haves
- Cooking or restaurant experience.
Responsibilities
- Provide exceptional, courteous guest service, greeting and thanking customers and making eye contact.
- Accurately and safely conduct point-of-sale transactions for retail and fuel sales using multiple forms of payment.
- Maintain the cash drawer within the required maximum, secure funds in a safe, and reconcile cashier activity at the end of each shift.
- Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car washes where applicable.
- Prepare food and hot beverages, following food safety, kitchen, and sanitation procedures.
- Monitor and restock ExtraMile and/or Krispy Krunchy Chicken food and beverage products to support sales and minimize loss.
- Promote store specials and other marketing programs.
- Check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and cooler locations stocked.
- Follow safety, security, quality, loss prevention, and company policies and procedures.
- Report accidents or incidents to the manager immediately.
- Follow federal law and company standards when checking customer age for age-restricted products.
- Work professionally with coworkers, customers, vendors, contractors, and the community.
- Maintain a neat appearance and personal hygiene in accordance with company image standards.
- Attend work regularly and punctually.
- Perform other duties as assigned by management.
Benefits
- Direct deposit with competitive weekly pay.
- Health and wellness packages available for purchase.
- Education reimbursement program.
- Shift differential pay for select shifts and job titles.
- Management bonus program.
- Loyalty service time program.
- Commuter benefit program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
