Customer Service Representative CSI#1738

Chevron•Simi Valley, CA

1d•Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative at Chevron Gas Station CSI #1738 in Simi Valley, California. The role involves customer service, cashiering, cooking and food preparation, stocking, and cleaning indoor and outdoor station facilities. The posting identifies the position as part-time and says full-time and part-time shifts are available. Applicants should apply through chevronstations.com.

Requirements

Be sufficiently proficient in English to understand company policies, safety training, and job instructions and to communicate effectively about work-related matters.
Be available to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
Have strong attention to detail.
Handle challenging situations professionally and exercise exceptional judgment.
Be able to work independently and as part of a team.
Possess current food-handling certificates where required by law.
Meet the applicable minimum age requirement: 18 or older in California and Oregon; 21 or older in Washington. Employees working the graveyard shift from 10 p.m. to 6 a.m. must be at least 21.
Be able to stand and walk for extended periods on hard and uneven surfaces.
Be able to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, including objects over 25 pounds.
Be able to stand, bend, and reach constantly for KKC procedures and perform a moderate amount of manual-dexterity work.
Work safely with equipment that can reach and retain very high temperatures, using appropriate personal protective equipment.
Tolerate periodic exposure to outdoor conditions during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
Wash hands frequently and maintain personal cleanliness standards.

Nice To Haves

Cooking or restaurant experience is preferred.

Responsibilities

Provide exceptional guest service; greet and thank customers courteously and make eye contact.
Complete retail and fuel point-of-sale transactions accurately and safely using multiple forms of payment.
Maintain the cash drawer within its maximum limit, secure funds in a safe, and reconcile cashier transactions at the end of each shift.
Follow CSI cash-handling policies and procedures.
Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash areas if applicable.
Prepare food and hot beverage products, following applicable food safety, sanitation, kitchen, and local regulatory procedures.
Monitor and restock ExtraMile and/or KKC foodservice and beverage products to support sales and minimize loss.
Promote store specials and other marketing programs.
Verify the prices of delivered goods and distribute them throughout the store, keeping retail and cooler shelves stocked.
Follow age-verification requirements for age-restricted products.
Follow applicable local requirements for activating and filling vehicle fuel tanks (Oregon only).
Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
Follow safety, security, quality, loss-prevention, and company policies and report accidents or incidents to a manager promptly.
Maintain a neat appearance and good personal hygiene in compliance with CSI standards.
Attend work regularly and punctually.
Perform other duties as assigned by management.