Customer Service Representative CSI#1886

Chevron•Cabazon, CA
•Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative for its Chevron gas station CSI #1886 in Cabazon, California. The role includes cooking, cashiering, cleaning, guest service, and supporting store operations. The posting identifies this opening as part-time and notes that full-time and part-time shifts are available generally. The representative serves customers, conducts retail and fuel sales transactions, manages cash, prepares food and beverages, stocks merchandise, promotes store offers, and cleans indoor and outdoor facilities. The role requires following company safety, security, food-handling, sanitation, cash-handling, and customer-verification procedures. Applicants must be at least 18 years old for California locations. The position requires availability for a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.

Requirements

  • Sufficient English proficiency to understand CSI policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
  • Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise exceptional judgment.
  • Ability to work independently and in team settings.
  • Required current food-handling certificates where required by law in specific locations.
  • At least 18 years of age for California and Oregon locations.

Nice To Haves

  • Cooking or restaurant experience is preferred.

Responsibilities

  • Provide courteous, exceptional guest service, including greeting and thanking customers and making eye contact.
  • Conduct point-of-sale activities accurately and safely for retail and fuel transactions using multiple forms of payment.
  • Maintain the cash drawer within its maximum level, secure funds in a safe, and reconcile cashier records at the end of each shift.
  • Follow CSI cash-handling policies, guidelines, and procedures.
  • Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car washes where applicable.
  • Prepare food and hot beverage products, following food-safety, kitchen, and sanitation procedures.
  • Monitor and restock ExtraMile and/or KKC foodservice and beverage products to support sales and minimize loss.
  • Promote store specials and other marketing programs.
  • Check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and coolers stocked.
  • Follow applicable local laws when activating and filling vehicle fuel tanks; the posting specifies this duty for Oregon only.
  • Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
  • Maintain a neat appearance and good personal hygiene in accordance with CSI image standards.
  • Follow safety, security, quality, and company policies and procedures; report accidents or incidents to the manager immediately.
  • Use the CSI Loss Prevention process to help preserve the safety of oneself, coworkers, and others at the work location.
  • Follow federal law and company standards for verifying customers' age when selling age-restricted products.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned by management.

Benefits

  • Direct deposit with competitive weekly pay.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Shift differential pay for select shifts and job titles.
  • Management bonus program.
  • Loyalty Service Time Program.
  • Commuter Benefit Program.
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