Customer Service Representative CSI#1476

Chevron • Yucaipa, CA

1d • Onsite

About The Position

Chevron Stations Inc. (CSI) is hiring a part-time Customer Service Representative at Chevron Gas Station CSI #1476 in Yucaipa, California. The role involves cooking, cashiering, cleaning, and providing exceptional guest service. The representative handles retail and fuel sales, food and beverage preparation, stocking and merchandising, cash management, and cleaning indoor and outdoor station facilities. The position requires following company policies and safety, security, food-handling, and sanitation procedures, as well as applicable laws. Applicants should be available for a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays. The role is physically active and includes standing and walking for long periods, handling products, working with hot equipment, and periodic exposure to outdoor conditions and walk-in coolers or freezers. Applicants must be at least 18 years old for California locations. Apply through chevronstations.com.

Requirements

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions and to communicate effectively with customers and coworkers about work-related matters.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgment.
• Ability to work independently and as part of a team.
• Must possess current food-handling certificates where required by law in specific locations.
• Must be at least 18 years old for California and Oregon locations.
• Must be able to stand and walk for long periods on hard and uneven surfaces.
• Must be able to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, and for objects over 25 pounds.
• Must be able to stand, bend, and reach constantly and have a moderate amount of manual dexterity for Krispy Krunchy Chicken procedures.
• Must be able to work safely with equipment that can create and retain very high temperatures while using appropriate personal protective equipment.
• Must be able to tolerate periodic exposure to outdoor conditions during daylight hours and moderate exposure to walk-in coolers and freezers at 34°F or lower.
• Must frequently wash hands and maintain personal cleanliness standards.

Nice To Haves

• Cooking or restaurant experience preferred.

Responsibilities

• Maintain courteous and professional contact with co-workers, customers, vendors, and the community.
• Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
• Follow safety, security, quality, loss-prevention, and company policies, procedures, practices, and programs; report accidents or incidents to the manager immediately.
• Follow food-safety, food-handling, preparation, storage, disposal, kitchen, and sanitation procedures in accordance with applicable regulations.
• Follow federal law and company standards for checking customer identification for age-restricted products.
• Provide exceptional guest service by greeting and thanking customers courteously and making eye contact.
• Conduct point-of-sale activities accurately and safely, including retail and fuel transactions using multiple forms of payment.
• Maintain the cash drawer within its maximum level, secure funds in a safe, and reconcile cashier sales at the end of each shift in accordance with CSI cash-handling procedures.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash facilities if applicable.
• Prepare food and hot beverage products.
• Monitor and restock ExtraMile and/or KKC foodservice and beverage products to maximize sales and minimize loss.
• Promote store specials and other marketing programs.
• Cross-check delivered goods for price accuracy, distribute them throughout the store, and keep retail and cooler shelves stocked.
• Attend work regularly and punctually; work professionally with vendors and contractors.
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management Bonus Program.
• Loyalty Service Time Program.
• Commuter Benefit Program.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed