Customer Service Representative CSI#1703
Chevron•Vallejo, CA
•Onsite
About The Position
Chevron Stations Inc. (CSI) is hiring a Customer Service Representative for its Chevron gas station at 5200 Sonoma Blvd, Vallejo, California. The role involves providing guest service, completing cashiering and fuel transactions, preparing food and beverages, maintaining foodservice products and store shelves, and cleaning indoor and outdoor station facilities. The position is listed as part-time, and the posting also notes that full-time and part-time shifts are available.
Requirements
- Be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to communicate effectively about work-related matters.
- Be available for a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
- Demonstrate strong attention to detail.
- Handle challenging situations professionally and exercise exceptional judgment.
- Be able to work independently and as part of a team.
- Possess current food-handling certificates when required by law in the applicable location.
- Meet the minimum age requirement: 18 or older in California and Oregon; 21 or older in Washington, for graveyard shifts from 10 p.m. to 6 a.m., and for management positions.
- Stand and walk for extended periods on hard and uneven surfaces; bend, lift, push, and move products using proper lifting techniques.
- Use team-lifting procedures for objects that are too heavy or awkward, and for objects over 25 pounds.
- Perform the standing, bending, reaching, and manual-dexterity tasks required by Krispy Krunchy Chicken procedures.
- Work safely with equipment that reaches and holds very high temperatures, using appropriate personal protective equipment.
- Tolerate periodic exposure to outdoor conditions and moderate exposure to walk-in coolers and freezers at 34°F or lower.
- Wash hands frequently and meet personal cleanliness standards.
Nice To Haves
- Cooking or restaurant experience is preferred.
Responsibilities
- Provide exceptional, courteous guest service, including greeting and thanking customers.
- Accurately and safely conduct point-of-sale transactions for retail and fuel sales using multiple forms of payment.
- Maintain the cash drawer within the maximum level, secure funds in a safe, and reconcile cashier records at the end of each shift.
- Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash areas when applicable.
- Prepare food and hot beverage products, following applicable kitchen, sanitation, and food-safety procedures.
- Monitor and restock ExtraMile and/or Krispy Krunchy Chicken foodservice and beverage products to maximize sales and minimize loss.
- Promote store specials and marketing programs.
- Check delivered goods for price accuracy, distribute them throughout the store, and keep retail and cooler shelves stocked.
- Follow local legal requirements when activating and filling vehicle fuel tanks, where applicable.
- Maintain professional contact with co-workers, customers, vendors, contractors, and the community.
- Follow CSI safety, security, quality, loss-prevention, and other company policies and procedures; promptly report accidents or incidents.
- Follow age-verification requirements for age-restricted products.
- Maintain a neat appearance, personal hygiene, and regular, punctual attendance.
- Perform other duties as assigned by management.
Benefits
- Direct deposit with competitive weekly pay.
- Health and wellness packages available for purchase.
- Education reimbursement program.
- Shift differential pay for select shifts and job titles.
- Management bonus program.
- Loyalty service time program.
- Commuter benefit program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
