Customer Service Representative CSI#1159

Chevron • Portland, OR

15h • Onsite

About The Position

Chevron Stations Inc. is hiring a Customer Service Representative for station CSI #1159 in Portland, Oregon. The role involves cooking, cashiering, cleaning, and providing guest service. The representative supports station operations by completing point-of-sale transactions, handling cash, preparing food and beverages, restocking merchandise, and maintaining indoor and outdoor facilities. The position is part-time; the posting also notes that full-time and part-time shifts are available generally.

The role requires courteous and professional communication with customers, coworkers, vendors, and the community, as well as adherence to safety, security, food-handling, sanitation, and company procedures. Applicants must be able to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. The work includes prolonged standing and walking, handling products, cooking with high-temperature equipment, and periodic exposure to outdoor conditions and cold storage areas.

Requirements

• Sufficient English proficiency to understand company policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work-related matters.
• Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgment.
• Ability to work independently and as part of a team.
• Must possess current food-handling certificates where required by law in specific locations.
• Must meet the location-specific minimum age requirement: at least 18 in California and Oregon, or at least 21 in Washington; workers on the 10 p.m. to 6 a.m. graveyard shift must be at least 21.
• Ability to stand and walk for extended periods on hard and uneven surfaces.
• Ability to bend, lift, push, and move products using proper lifting techniques; use team lifting for objects that are too heavy or awkward, including items over 25 pounds.
• Ability to stand, bend, and reach continuously and perform a moderate amount of manual dexterity for Krispy Krunchy Chicken procedures.
• Ability to work safely with equipment that can create and retain very high temperatures while using appropriate personal protective equipment.
• Ability to tolerate periodic exposure to outdoor conditions and moderate exposure to walk-in coolers and freezers at 34°F or lower.
• Ability to meet frequent handwashing and personal cleanliness standards.

Nice To Haves

• Cooking or restaurant experience preferred.

Responsibilities

• Provide exceptional guest service; greet and thank customers courteously and make eye contact.
• Conduct retail and fuel point-of-sale transactions accurately and safely using multiple forms of payment.
• Maintain the cash drawer within the required maximum, secure funds in a safe, and reconcile cashier transactions at the end of each shift.
• Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash areas where applicable.
• Prepare food and hot beverage products, following kitchen, sanitation, and food-safety procedures.
• Monitor and restock ExtraMile and/or Krispy Krunchy Chicken food and beverage products to support sales and minimize loss.
• Promote store specials and other marketing programs.
• Check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and coolers stocked.
• Activate and fill vehicle fuel tanks with gasoline or diesel to specified levels in accordance with local law requirements in Oregon.
• Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
• Follow safety, security, quality, company, and loss-prevention procedures; promptly report accidents or incidents to the manager.
• Follow age-verification requirements for age-restricted products.
• Maintain a neat appearance and personal hygiene in compliance with company standards.
• Maintain regular and punctual attendance.
• Perform other duties as assigned by management.

Benefits

• Direct deposit with competitive weekly pay.
• Health and wellness packages available for purchase.
• Education reimbursement program.
• Shift differential pay for select shifts and job titles.
• Management bonus program.
• Loyalty Service Time Program.
• Commuter Benefit Program.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed