Retail Warehouse Sales Specialist - Home Outlet

E C Barton & Company • Pine Bluff, AR

13d • $16 - $19 • Onsite

About The Position

The Customer Service Representative (Retail Warehouse Sales Specialist) supports Home Outlet customers and store operations by creating a positive shopping experience. The role includes greeting and assisting customers, providing product information and recommendations, processing sales transactions, supporting sales goals, and maintaining store presentation and safety standards. The position also involves warehouse and physical tasks such as cutting materials to customer specifications, loading purchases, stocking and tagging merchandise, counting inventory, and operating equipment.

Requirements

• High school diploma or GED.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills and a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfort with basic technology and point-of-sale systems.
• Ability to talk, hear, stand, walk, reach, and climb ladders as part of the job.
• Ability to lift or move items weighing up to 80 pounds and perform physical tasks for extended periods.
• Comfort working around moderate noise, moving mechanical parts, and varying environmental conditions, including warehouse or outdoor loading areas.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Greet customers professionally in the store and by phone.
• Provide information about product availability, pricing, and use, and offer product recommendations.
• Deliver customer service that encourages repeat business.
• Sell merchandise and support team members in meeting sales goals.
• Process customer purchases accurately using the point-of-sale system.
• Cut carpet, vinyl, padding, and other materials to customer specifications.
• Assist customers with safely loading purchased materials into their vehicles.
• Move merchandise from receiving to the sales floor and place it correctly.
• Apply pricing labels according to store guidelines.
• Keep the store clean, safe, and organized; straighten displays and cover materials to prevent weather damage.
• Perform regular inventory counts and update inventory records.
• Operate forklifts and other equipment safely and according to company procedures.
• Follow safety guidelines and report unsafe conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED