Warehouse Inside Sales -- Home Outlet

E C Barton & Company•Rogers, AR

2d•$16 - $18•Onsite

About The Position

The Customer Service Representative (CSR) supports Home Outlet customers and store operations by creating a positive shopping experience. The position greets and assists customers, provides product recommendations and information, processes sales transactions, and maintains store presentation standards. The CSR also helps maintain a safe and welcoming environment.

Requirements

High school diploma or GED.
Basic reading, writing, and math skills.
Ability to communicate clearly and professionally with customers and team members.
Strong interpersonal skills and a customer-first mindset.
Ability to work collaboratively in a team-oriented environment.
Comfort with basic technology and point-of-sale systems.
Ability to talk, hear, stand, walk, and reach with hands and arms regularly.
Ability to climb ladders and lift or move items weighing up to 80 pounds.
Ability to perform physical tasks for extended periods in a retail environment.

Nice To Haves

Previous retail or customer service experience is preferred but not required.

Responsibilities

Greet customers professionally in-store and by phone.
Provide information about product availability, pricing, and use.
Deliver customer service intended to encourage repeat business.
Assist with selling merchandise and support team members in meeting sales goals.
Process customer purchases accurately using the point-of-sale system.
Cut carpet, vinyl, padding, and other materials to customer specifications.
Help customers safely load purchases into their vehicles.
Move merchandise from receiving to the sales floor and place it correctly.
Apply product pricing labels according to store guidelines.
Keep the store clean, safe, and organized; straighten displays and cover materials as needed to prevent weather damage.
Conduct regular inventory counts and update inventory records.
Operate forklifts and other equipment safely and according to company procedures.