Retail Outlet Sales Associate

Bob's Discount Furniture•Matthews, NC
•$45,000 - $65,000

About The Position

The Retail Outlet Sales Associate helps customers discover home furnishing solutions at outlet prices and creates positive, memorable shopping experiences in a fast-paced showroom. The role centers on customer engagement, consultative selling, service, and teamwork. The position offers hourly pay plus commission, with uncapped commissions and typical expected first-year earnings of $45,000–$65,000 annually. Flexible availability to work a retail schedule is required; the role may be full-time or part-time.

Requirements

  • Be energetic, self-motivated, and customer-focused.
  • Demonstrate customer engagement and service excellence.
  • Demonstrate communication and active listening skills.
  • Have sales confidence and a consultative approach.
  • Demonstrate organization and time management.
  • Be dependable and show initiative.
  • Demonstrate teamwork and collaboration.
  • Be flexible to work retail hours.
  • Be at least 18 years old.
  • Stand and walk for extended periods and move throughout the showroom to interact with customers.
  • Lift and carry up to 25 lbs. unassisted and up to 50 lbs. with assistance.

Nice To Haves

  • Previous retail or customer service experience.
  • Bilingual skills.
  • Basic computer proficiency.
  • Prior commission-based sales experience.

Responsibilities

  • Engage with customers and provide excellent service.
  • Help customers find home furnishing solutions through a consultative sales approach.
  • Create positive, memorable shopping experiences.
  • Collaborate with the showroom team.

Benefits

  • Hourly pay plus uncapped commissions.
  • National medical, dental, and vision insurance.
  • Paid vacation, sick days, holidays, and birthday.
  • 401(k) Profit Sharing Plan with a company match.
  • Pet insurance and employer-paid life insurance.
  • Bob’s Helping Hand and Bail Out financial assistance programs.
  • On-demand learning, training programs, and internal growth opportunities.
  • Employee discount starting on Day 1.
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