Customer Service Representative CSI#1113
About The Position
Chevron Stations Inc. (CSI) is hiring a Customer Service Representative for its Chevron station at 5940 East Marginal Way, Seattle, Washington. The role includes cooking, cashiering, cleaning, customer service, and maintaining store and foodservice operations. The stated full-time shifts are 10 p.m. to 6 a.m. and 2 p.m. to 10 p.m. The representative provides courteous guest service, accurately processes retail and fuel transactions, manages cash and shift reconciliation, cleans indoor and outdoor station areas, prepares food and hot beverages, maintains food and retail product levels, and follows safety, security, food-handling, and sanitation procedures. Regular and punctual attendance is expected. Applicants must be at least 21 years old to work at this Washington location and to work the 10 p.m. to 6 a.m. graveyard shift. Applications are submitted through chevronstations.com.
Requirements
- Sufficient English proficiency to understand CSI policies, safety training, and job instructions and to communicate effectively with customers and coworkers about work-related matters.
- Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail.
- Ability to handle challenging situations professionally and exercise exceptional judgment.
- Ability to work independently and as part of a team.
- Must hold current food-handling certificates where required by law in specific locations.
- Must be at least 21 years old to work at the Washington location.
- Must be at least 21 years old to work the 10 p.m. to 6 a.m. graveyard shift.
Nice To Haves
- Cooking or restaurant experience preferred.
Responsibilities
- Maintain courteous, professional contact with coworkers, customers, vendors, contractors, and the community.
- Maintain a neat appearance and good personal hygiene in accordance with CSI image standards.
- Follow safety, security, quality, company policy, and loss-prevention procedures; promptly report accidents or incidents to the manager.
- Follow food-safety, food-handling, preparation, storage, disposal, kitchen, and sanitation procedures in accordance with applicable regulations.
- Follow federal law and company standards for checking identification when selling age-restricted products.
- Provide exceptional guest service by greeting and thanking customers courteously and making eye contact.
- Accurately and safely process point-of-sale retail and fuel transactions using multiple forms of payment and follow CSI cash-handling procedures.
- Keep the cash drawer at or below its maximum level, secure funds in a safe, and reconcile the cashier account at the end of each shift.
- Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and the car wash when applicable.
- Prepare food and hot beverage products.
- Monitor and restock ExtraMile and/or KKC foodservice and beverage products to maximize sales and minimize loss.
- Promote store specials and marketing programs.
- Cross-check delivered goods for price accuracy, distribute them throughout the store, and keep shelves and cooler locations stocked.
- May activate and fill vehicle fuel tanks to specified levels in accordance with local law requirements in Oregon.
- Perform other duties as assigned by management.
- Maintain regular and punctual attendance.
Benefits
- Direct deposit with competitive weekly pay.
- Health and wellness packages available for purchase.
- Education reimbursement program.
- Shift differential pay for select shifts and job titles.
- Management bonus program.
- Loyalty Service Time Program.
- Commuter Benefit Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
