Customer Service Representative - Patient Registration
About The Position
The Customer Service Representative supports patient registration by using technology, routing written communications, and communicating with patients, visitors, and colleagues in person, by telephone, or email. The role receives patients and visitors, responds to general inquiries, and determines work priorities during assigned shifts. The representative may also help associates learn new procedures and duties and performs other duties as assigned by the Patient Access Manager or Team Lead. The position is on-site in a well-lit, climate-controlled work environment with a quiet noise level. Physical demands include sitting, standing, walking, and extended computer use. No prior experience is required; a high school education is listed, although equivalent experience will be considered. The US base pay range is $14.50–$18.99 per hour, with individual pay determined by role, level, location, job-related skills, experience, and relevant education or training.
Requirements
- High school education; equivalent experience will be considered.
- No experience required.
Responsibilities
- Use technology to support patient registration.
- Route written communications as appropriate.
- Communicate with others in person, by telephone, and/or email using various communication technologies.
- Receive patients and visitors and handle general inquiries.
- Determine work priorities on assigned shifts.
- Assist associates with new procedures and duties to be performed.
- Perform other duties as assigned by the Patient Access Manager or Team Lead.
Benefits
- Competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
