Customer Service Representative -ON SITE

K&R Staffing HR Consulting

6d • Onsite

About The Position

The Customer Service Representative is an entry-level, full-time position based in the company’s Saraland, Alabama office. This is an in-office role, not a remote position, and requires reliable commuting to Saraland. The schedule is Monday through Friday. Paid training is provided, and industry experience is not required.

The representative answers incoming customer calls, responds to questions, processes orders, updates account information, and resolves customer concerns professionally. The role also involves accurate computer data entry, coordinating with other departments, multitasking in a busy office, and supporting daily office operations. The company describes the role as offering stable employment and opportunities for growth and advancement.

Requirements

• Excellent communication and customer service skills.
• Ability to type 30 or more words per minute.
• Enjoys talking with people and helping solve problems.
• Ability to multitask in a fast-paced office environment.
• Strong computer and typing skills.
• Dependable, organized, and detail-oriented.
• Positive attitude and professional demeanor.
• Learns quickly and works well as part of a team.
• Must be able to reliably commute to the Saraland, Alabama office.

Nice To Haves

• Experience in customer service, reception, or administrative or office support.
• Retail sales experience.
• Banking or teller experience.
• Call center experience.
• Front desk or hospitality experience.
• Order entry or data entry experience.
• Office administration experience.

Responsibilities

• Answer incoming customer calls and assist with questions.
• Process customer orders accurately.
• Update customer accounts and information.
• Resolve customer concerns in a professional, positive manner.
• Enter information accurately into the computer system.
• Work with other departments to help customers.
• Handle multiple tasks in a busy office environment.
• Support daily office operations as needed.

Benefits

• Paid training.
• Full-time, stable employment.
• Supportive team environment.
• Opportunity for growth and advancement.
• Professional office setting.
• Monday–Friday schedule.
• Competitive pay.
• Benefits available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed