Customer Service / Lot Attendant

U-Haul•Sioux City, IA

13d•Onsite

About The Position

U-Haul is hiring a friendly, motivated Customer Service Representative to serve customers at its Sioux City, Iowa location. Working as part of a supportive team, the representative provides customer assistance, helps maintain equipment, and uses current technology to dispatch and return rentals. On-the-job education is offered, with ongoing training through U-Haul University. The posting also describes paid hands-on working interviews, a $100 hiring bonus, and a $300 cash bonus upon completing the Equipment Inspection and Verification certification through the 1-2-3 Punch Certification Program at retail stores. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. U-Haul states that it will not hire or re-hire nicotine users in Iowa and several other listed states.

Requirements

Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.
Legally authorized to work without requiring employer sponsorship.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer customer questions and explain products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane; U-Haul certification is offered upon employment.
Drive a forklift; U-Haul certification is offered upon employment.
Perform other duties as assigned.
Participate in ongoing U-Haul education through U-Haul University.

Benefits

Career stability and opportunities for advancement.
Mindset App reimbursement.
Gym reimbursement program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter EAP.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey's SmartDollar Program.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program.