Carsonville - CSR Office

Foster Blue Water Oil • Carsonville, MI

9d • Onsite

About The Position

Foster Blue Water Oil, LLC is seeking a full-time Customer Service Representative at its Carsonville Bulk Plant. The role handles customer service, order processing, payment posting, daily deposit reconciliation, and general office tasks. It also includes assisting customers at the counter and filling cylinders, with reimbursement for every tank filled. Other duties may be assigned by the Director or Office Manager.

Requirements

• Moderate data-entry and computer skills.
• Effective communication skills.
• Friendly, organized, and professional demeanor.

Nice To Haves

• Two years of customer service experience preferred.

Responsibilities

• Handle customer calls professionally, including enrollments, cancellations, issue resolution, and complaints.
• Assist customers at the counter.
• Fill cylinders; reimbursement is provided for every tank filled.
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors, including customers and USPS, FedEx, and UPS representatives.
• Perform other duties as assigned by the Director or Office Manager.

Benefits

• Employee discounts for oil and propane.
• 401(k) and profit-sharing plan, including employer match, with full access to a team of investment professionals.
• Vacation, sick EST, and paid holidays.
• Overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club, including employer match, and other company perks and incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed