Pewamo - Part Time CSR Office

Foster Blue Water Oil•Pewamo, MI
•Onsite

About The Position

Blue Flame Propane, Inc. is seeking a part-time Customer Service Representative at its Pewamo Bulk Plant. The role handles customer service and office duties, including assisting customers by phone and at the counter, processing orders and payments, reconciling deposits, and maintaining documents. The position may also involve filling cylinders and performing other duties assigned by the Director or Office Manager.

Requirements

  • Moderate data-entry and computer skills are required.
  • Effective communication skills; friendly, organized, and professional demeanor.

Nice To Haves

  • Two years of customer service experience preferred.

Responsibilities

  • Handle customer calls regarding enrollments, cancellations, issue resolutions, and complaints professionally.
  • Assist customers at the counter.
  • Fill cylinders; reimbursement is provided for every tank filled.
  • Process customer orders.
  • Post payments daily in the computer system.
  • Reconcile daily deposits.
  • File and scan documents.
  • Greet visitors, including customers and USPS, FedEx, and UPS representatives.
  • Perform other duties as assigned by the Director or Office Manager.

Benefits

  • Employee discounts for oil and propane.
  • Sick EST Christmas Club, including employer match.
  • Other company perks and incentives.
  • Reimbursement for every tank filled.
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