Richmond - CSR Office

Foster Blue Water Oil • Richmond, MI

1d • Onsite

About The Position

Blue Flame Propane, Inc. is seeking a full-time Customer Service Representative at its Richmond Bulk Plant. The role handles customer interactions by phone and at the counter, processes orders and payments, reconciles deposits, and supports office operations. It may also include filling cylinders, for which reimbursement is provided for each tank filled, and other duties assigned by the Director or Office Manager.

Requirements

• Moderate data-entry and computer skills are required.
• Effective communication skills.
• Friendly, organized, and professional demeanor.

Nice To Haves

• Two years of customer service experience preferred.

Responsibilities

• Handle customer calls professionally, including enrollments, cancellations, issue resolution, and complaints.
• Assist customers at the counter.
• Fill cylinders; reimbursement is provided for every tank filled.
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors, including customers and USPS, FedEx, and UPS representatives.
• Perform other duties as assigned by the Director or Office Manager.

Benefits

• Pay determined by experience and market competition.
• Employee discounts for oil and propane.
• 401(k) and profit-sharing plan, including employer match.
• Access to a team of investment professionals.
• Vacation, sick EST, paid holidays, and overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club, including employer match, and other company perks and incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed