Lapeer - CSR Office

Foster Blue Water Oil • Lapeer, MI

1d • Onsite

About The Position

Foster Blue Water Oil is seeking a focused, bright, and industrious Customer Service Representative for its Lapeer Bulk Plant office. The position is described as optional for full-time. The representative handles customer service and office tasks, including responding to customers by phone and at the counter, processing orders and payments, filling cylinders, reconciling deposits, and managing documents.

Requirements

• Moderate data-entry and computer skills.
• Effective communication skills.
• Friendly, organized, and professional manner.

Nice To Haves

• Two years of customer service experience preferred.

Responsibilities

• Handle customer calls concerning enrollments, cancellations, issue resolution, and complaints professionally.
• Assist customers at the counter.
• Fill cylinders; reimbursement is provided for every tank filled.
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors, including customers and USPS, FedEx, and UPS representatives.
• Perform other duties as assigned by the Director or Office Manager.

Benefits

• Pay determined by experience and market competition.
• Employee discounts for oil and propane.
• 401(k)/profit-sharing plan with employer match and access to investment professionals.
• Vacation, sick EST, and paid holidays.
• Overtime.
• Medical, dental, and vision coverage plans.
• Life insurance.
• Christmas Club with employer match.
• Other company perks and incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed