Customer Service Representative (5312) - Marion, AR

Domino's Franchise•Marion, AR

4d•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store in Marion, Arkansas. The role offers flexible scheduling, with short or long shifts and part-time or full-time hours. Team members take and process orders, provide customer service, handle money, and perform varied in-store tasks. The position may involve working alone or with others and requires following directions, completing repetitive tasks, working under stress, and meeting quality standards. The job includes physical tasks such as unloading and stocking deliveries, cleaning, reaching, bending, and handling pizza-making tools and equipment. The store is owned and operated by an independent franchisee, which is solely responsible for employment decisions and policies.

Requirements

Must be at least 16 years of age.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, and make good judgments and decisions.
Ability to lift and handle delivery cases weighing up to 50 pounds and stock items on shelves up to 72 inches high.
Ability to perform the physical tasks described, including climbing occasionally, bending and stooping, continuous reaching and hand use, and handling hot surfaces and tools.
Talking and hearing on the telephone; near- and mid-range vision and depth perception for most in-store tasks; ability to distinguish hot from cold surfaces.

Responsibilities

Take and process orders using verbal, writing, and telephone skills.
Provide excellent customer service.
Make correct monetary change.
Follow directives and perform repetitive tasks while meeting strict quality control standards.
Analyze and compile data and make sound judgments and decisions.
Unload bulk product deliveries using a hand truck and stock ingredients and supplies.
Perform cleaning and maintenance tasks, including changing prices on signs and washing walls.
Prepare pizzas and handle pizza-making tools, including a pizza peel and rolling cutter.
Work independently and collaboratively with other team members.