Customer Service Representative (9500) - Walnut Ridge, AR

Domino's Franchise•Walnut Ridge, AR
•Onsite

About The Position

Domino’s is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role involves taking and processing orders, providing excellent customer service, handling monetary transactions, and completing other in-store tasks. Shifts are flexible, with short or long shifts and part-time or full-time hours available. The franchisee makes all employment decisions, including hiring, compensation, benefits, staffing, and scheduling.

Requirements

  • Must be at least 16 years of age.
  • Must be able to pass a background check.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality-control standards, provide excellent customer service, analyze and compile data, and make good judgments and decisions.
  • Ability to perform the physical duties described, including lifting deliveries weighing up to 50 pounds, frequent reaching and hand use, and bending and occasional climbing.
  • Talking and hearing on the telephone; near- and mid-range vision and depth perception for most in-store tasks; ability to distinguish hot and cold surfaces.

Responsibilities

  • Take and process orders using verbal, writing, and telephone skills.
  • Provide excellent customer service.
  • Make correct monetary change and perform basic arithmetic accurately and quickly; a calculator may be used.
  • Follow directives and meet strict quality-control standards.
  • Perform repetitive tasks and work independently or with others, including under stress.
  • Analyze and compile data and make sound judgments and decisions.
  • Unload deliveries using a hand truck and stock ingredients and supplies.
  • Complete in-store tasks such as assembling pizzas and boxes, cleaning, answering phones, changing sign prices, and performing maintenance as needed.
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