Customer Service Representative (8425) - Bono, AR

Domino's Franchise•Bono, AR

4d•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The position offers flexible scheduling and a choice of short or long shifts, with part-time and full-time hours available. Team members take and process orders, provide customer service, handle money, and perform other in-store tasks. The role may involve working alone or with others and completing repetitive tasks while meeting quality standards. Work conditions include exposure to varying or adverse weather when taking out trash or doing other outdoor tasks; temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors and cornmeal dust; compact work areas; hot surfaces and tools, including ovens reaching 500 degrees or higher; sharp edges; and moving mechanical parts. Physical tasks include handling deliveries, bending, reaching, using hands continuously, and occasionally climbing stairs or a ladder. The posting also describes vision and hearing needs, including far and night vision for driving. The franchisee, rather than Domino’s corporate, is the employer and independently makes employment decisions, including decisions about hiring, compensation, benefits, staffing, and scheduling.

Requirements

Must be at least 16 years of age.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives, perform repetitive tasks, work alone and with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, and make sound judgments and decisions.
Ability to handle deliveries weighing up to 50 pounds and perform the physical tasks described in the posting.
Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to differentiate between hot and cold surfaces; and far and night vision for driving.

Responsibilities

Take and process orders using verbal, writing, and telephone skills.
Provide excellent customer service.
Make correct monetary change.
Handle repetitive tasks and follow directives while meeting strict quality control standards.
Unload bulk product deliveries using a hand truck and lift and stock cases of ingredients and supplies.
Perform store tasks such as stocking, cleaning, changing prices on signs, and maintenance.