Customer Service Representative CSI#1876

Chevron•Corona, CA
•Onsite

About The Position

Chevron Stations Inc. is hiring a part-time Customer Service Representative at Chevron Gas Station CSI #1876 in Corona, California. The role includes cooking, cashiering, cleaning, providing customer service, processing retail and fuel transactions, handling cash, preparing food and beverages, restocking merchandise, and maintaining indoor and outdoor station facilities. Employees are expected to follow company policies and safety, security, food-handling, sanitation, and loss-prevention procedures, and to maintain professional conduct and punctual attendance. The position may involve varied hours, including early mornings, evenings, weekends, overnight shifts, and holidays. Applicants must be at least 18 years old for California locations.

Requirements

  • Sufficient English proficiency to understand company policies, safety training, and job instructions, and to communicate effectively with customers and coworkers about work matters.
  • Availability to work a variety of hours, potentially including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise sound judgment.
  • Ability to work independently and as part of a team.
  • Must possess current food-handling certificates where required by law for the location.
  • Must be at least 18 years old for California locations.
  • Must be at least 21 years old to work graveyard shifts from 10 p.m. to 6 a.m.

Nice To Haves

  • Cooking or restaurant experience preferred.

Responsibilities

  • Provide courteous and exceptional guest service, including greeting and thanking customers.
  • Accurately and safely conduct retail and fuel point-of-sale transactions using multiple forms of payment.
  • Maintain the cash drawer within its maximum level, secure funds in a safe, and reconcile the cashier account at the end of each shift.
  • Clean indoor and outdoor station facilities, including restrooms, islands, pumps, and car wash facilities when applicable.
  • Prepare food and hot beverage products and follow applicable kitchen, food-handling, and sanitation procedures.
  • Monitor and restock ExtraMile and/or KKC food and beverage products to maximize sales and minimize loss.
  • Promote store specials and marketing programs.
  • Verify prices of delivered goods and distribute deliveries throughout the store, including retail shelves and coolers.
  • Follow applicable local requirements when activating and filling vehicle fuel tanks (Oregon only).
  • Maintain professional contact with coworkers, customers, vendors, contractors, and the community.
  • Follow safety, security, quality, company, and loss-prevention procedures; report accidents or incidents to a manager immediately.
  • Follow age-verification requirements for age-restricted products.
  • Maintain a neat appearance and good personal hygiene, and attend work regularly and punctually.
  • Perform other duties as assigned by management.

Benefits

  • Direct deposit with competitive weekly pay.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Shift differential pay for select shifts and job titles.
  • Management bonus program.
  • Loyalty service time program.
  • Commuter benefit program.
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