Customer Service Representative - Part Time Patient Registration
About The Position
The Customer Service Representative works in Patient Registration at Intermountain Park City Hospital, helping patients check in and answering questions during registration. The role involves accurately and efficiently collecting patient and insurance information while listening compassionately, addressing concerns, and building rapport with patients. This is a fast-paced hospital/lab environment where the representative works across multiple computer screens and programs, types and answers phones, and may be interrupted by clinicians providing emergent care. The position often involves being on your feet and assisting patients with registration. Applicants should be prepared to encounter illness and injuries. Healthcare experience is not required; training is provided. The role is part-time PRN as needed/on-call.
Requirements
- High school diploma or GED.
- Excellent customer service experience.
- Ability to multitask, learn technology quickly, type, and answer phones.
- Must be up to date on all vaccinations and pass a drug test and background check prior to hire.
- Must be prepared to see illness and injuries in a hospital/lab environment.
Nice To Haves
- Medical experience.
Responsibilities
- Help patients check into the hospital and answer questions during registration.
- Collect and accurately enter patient and insurance information across multiple programs and screens.
- Use computers and answer phones in a busy environment.
- Listen compassionately to patients, ask follow-up questions, address concerns, and build rapport.
- Assist patients with completing registration, often while on your feet.
- Work around interruptions from clinicians providing emergent care.
Benefits
- Competitive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
