Customer Service Representative - Patient Registration
About The Position
The Customer Service Representative supports patient registration by using technology and communicating with patients, visitors, and colleagues. The role receives patients and visitors, handles general inquiries, routes written communications, and determines work priorities during assigned shifts. The representative also assists associates with new procedures and duties and performs other duties as assigned by the Patient Access Manager or Team Lead. This is an on-site position in a well-lit, climate-controlled environment with a quiet noise level. The role involves sitting, standing, walking, and extended computer use. The stated base pay range for this US-based position is $14.50–$18.99 per hour; individual pay depends on role, level, location, job-related skills, experience, and relevant education or training. The company describes its benefits package as competitive but does not list specific benefits in the posting.
Requirements
- High school education or equivalent experience; equivalent experience will be considered.
- No experience required.
Responsibilities
- Use technology to support patient registration.
- Route written communications as appropriate.
- Communicate with others in person, by telephone, and/or email using various communication technologies.
- Receive patients and visitors and handle general inquiries.
- Determine work priorities on assigned shifts.
- Assist associates with new procedures and duties to be performed.
- Perform other duties as assigned by the Patient Access Manager or Team Lead.
Benefits
- Competitive benefits package; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
