Cust Service Rep - Integrated Supply
Vallen•San Diego, CA
•$26 - $28•Onsite
About The Position
Join Vallen's team as a Customer Service Representative (CSR), working at a customer location. The role provides service to Vallen's customers by purchasing products, goods, and materials that meet standards for price, quality, timing, and reliability of supply. The position performs procurement activities to meet current and anticipated customer demand in alignment with Vallen's purchasing strategies.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills.
- Computer skills and aptitude to learn Enterprise Resource Planning (ERP) and Inventory Management applications.
- Ability to work independently and take initiative.
- Strong attention to detail and accuracy.
- Strong organizational and execution skills.
- Proficiency with Microsoft Office products.
- Strong verbal and written communication skills.
- Willingness to learn.
Nice To Haves
- At least 1 year of experience in procurement.
Responsibilities
- Perform procurement activities to meet customer demand for stock, non-stock, and spot-buy products and materials in alignment with Vallen's purchasing strategies.
- Assess existing orders and determine whether to expedite or de-expedite them to optimize delivery.
- Place purchase requisitions and vendor purchase orders.
- Research and assess vendors or requested items, and recommend options that comply with specifications and meet customer standards for quality, pricing, and delivery.
- Monitor the quality and timeliness of supplied products and materials; coordinate returns of damaged goods or replacement items when needed.
- Follow up with vendors on purchase order status to ensure timely delivery and communicate order status to customers.
- Communicate with vendors to resolve timeliness and product-quality problems.
- Maintain and cultivate relationships with suppliers, vendors, and assigned customers.
- Research and resolve accounts payable nonconformance with suppliers.
- Identify and document customer cost-saving opportunities.
- Follow Vallen and customer Standard Operating Procedures.
- Adhere to operating practices and keep the worksite professional, clean, and neat.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
