Customer Service Representative/Admin

Rogers • Tuscumbia, AL

9d

About The Position

Rogers Group, Inc. is seeking a Customer Service Representative I/Admin Support I to work as a floater between Tanner Quarry, West Huntsville Quarry, and potentially other nearby locations. The position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem-solving skills, and the drive to meet the organization's needs.

This is a full-time, permanent, day-shift position, with a starting wage of $21.00 per hour based on verifiable experience. The schedule is 6:30 AM to 4:00 PM. Flexibility to support Tanner, West Huntsville, and surrounding locations is required. Weekend work may be required, and overtime is available.

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. The company is committed to recruiting, hiring, and promoting individuals based on demonstrated merit and qualifications and to maintaining a workplace free from discrimination, harassment, and retaliation as protected by applicable laws.

Requirements

• High school diploma required.
• Proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Detail orientation and a high degree of accuracy, with the ability to multitask.
• Flexibility to support Tanner, West Huntsville, and surrounding locations as needed.

Nice To Haves

• Prior experience with accounts payable, general accounting, and billing-related tasks.

Responsibilities

• Manage the front desk and greet visitors.
• Provide friendly, professional, and thorough customer service.
• Become an iProcurement Super User.
• Take and input customer orders.
• Dispatch products and materials for delivery.
• Enter requisitions for purchase orders.
• Process incoming vendor invoices.
• Promote a team atmosphere at the location and across the division.
• Assist with paperwork for corporate accounting systems, including accounts payable and payroll.
• Assist sales staff with customer service responsibilities.
• Order and maintain inventory of office and safety supplies.
• Perform other duties as assigned at the discretion of managers.

Benefits

• Medical, dental, and vision insurance, plus a Health Savings Account with an annual company contribution.
• Company-provided group life and accidental death and dismemberment insurance.
• 401(k) retirement plan with company contribution and matching after one year of service.
• Company-provided short- and long-term disability.
• Paid holidays, including a Christmas shutdown between Christmas and New Year's Day.
• Paid vacation available after a 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.
• Career growth and advancement opportunities.
• Overtime available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED