Customer Service/Admin. Assistant

Dairyland Labs • Arcadia, WI

2d

About The Position

This position is primarily responsible for assisting walk-in customers at the front counter, handling shipping and logistics responsibilities, gathering and recording customer data, and performing other front-office duties as needed. The role also includes clerical work, helping customers select services and understand reports or sample status, creating customer accounts, responding to inquiries, and entering customer results.

Requirements

• High school diploma or GED.
• 1–2 years of previous customer service experience.
• Working experience with Excel programs.

Nice To Haves

• Associate’s degree in Dairy Nutrition or Feed & Forage.

Responsibilities

• Assist with office clerical duties, including shipping and logistics duties.
• Assist front-desk customers with selecting services to meet their needs and interpreting reports and sample status.
• Set up new customer accounts in the system database.
• Assist with customer inquiries.
• Assist with data entry of customer results.
• Perform other duties as assigned by the Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED