Customer Service/Admin. Assistant

Dairyland Labs • Arcadia, WI

1d

About The Position

This position primarily assists walk-in customers at the front counter and performs shipping and logistics responsibilities, customer data gathering and recording, and other front-office duties as needed. The role also includes clerical tasks, setting up customer accounts, responding to inquiries, and entering customer results.

Requirements

• High school diploma or GED.
• 1–2 years of previous customer service experience.
• Working experience with Excel programs.

Nice To Haves

• Associate’s degree in Dairy Nutrition or Feed & Forage.

Responsibilities

• Assist with office clerical duties, including shipping and logistics duties.
• Assist front-desk customers in selecting services and interpreting reports and sample status.
• Set up new customer accounts in the system database.
• Assist with customer inquiries.
• Enter customer results.
• Perform other duties as assigned by the Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED