Service Admin

SEER GROUP • Kent, WA

7d • $23 - $27 • Onsite

About The Position

The Service Administrator assists the service department with purchase orders, inventory, invoicing, billing, and dispatch calls. The role provides customer service to internal and external customers and supports service department processes, including preventative maintenance work orders, contracts, purchase orders, recommendations, quotes, and coordination with the projects department. Duties may change at any time and are not limited to those listed in the job description.

Responsibilities

• Provide customer service to internal and external customers.
• Assist with generating monthly preventative maintenance work orders.
• Renew and cancel contracts, following established processes to capture all aspects of cancellations.
• Provide backup for service dispatch duties.
• Issue purchase orders and complete associated data entry.
• Receive purchase orders and check them for accuracy.
• Manage recommendations and generate quotes for customers.
• Coordinate with the projects department on large repair quotes and change-out requests.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed