Customer Service Representative and Scheduler

Closets By Design Minneapolis•Plymouth, MN
•$21 - $25

About The Position

Closets by Design is seeking an enthusiastic and motivated individual for a Front Office/Customer Service position. The role focuses on providing friendly, professional communication and supporting client satisfaction through appointment scheduling, visitor assistance, and administrative support for office staff, the sales team, and the production and installation department. Closets by Design is a nationally recognized leader in home organizing systems that designs, manufactures, and installs custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more.

Requirements

  • Office experience.
  • Proficiency in Microsoft Office.
  • Excellent phone etiquette.
  • Strong organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer-oriented, friendly, and enthusiastic.
  • No degree is needed.

Responsibilities

  • Answer and direct incoming phone calls and book appointments.
  • Manage designers’ appointment calendars in the CRM.
  • Greet visitors and assist with office support needs.
  • Provide administrative support to office staff, the sales team, and the production and installation department.
  • Complete general office duties.

Benefits

  • Health insurance
  • Paid time off
  • Paid holidays
  • Health benefits
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