Customer Sales and Service Representative

1110 Applied Industrial Technologies - Dixie, Inc.•Nashville, TN
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales and Service Representative in Nashville, Tennessee. The representative provides professional, timely support to the sales team and customers, partnering with customers and Account Managers to identify products and services, address customer needs, and build positive ongoing business relationships. The role works in a fast-paced team environment and includes customer service, sales support, order processing, sourcing parts, stockroom assistance, and driving and delivering materials to customers. The position is performed onsite and is not eligible for relocation benefits.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • Strong attention to detail.
  • High school diploma or equivalent.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and a clean motor vehicle record (MVR).
  • Must be authorized to work in the United States; work visa sponsorship is not available.

Responsibilities

  • Provide professional and timely support to the sales team and customers.
  • Partner with customers and Account Managers to find products and services, solve customer needs, and build positive business relationships.
  • Process customer inquiries, quotes, orders, expediting requests, and returns.
  • Source parts.
  • Assist in generating sales.
  • Help in the stockroom as needed.
  • Drive and deliver materials to customers.

Benefits

  • Competitive hourly pay
  • Monthly, quarterly, and annual bonus opportunities
  • 401(k) with company match
  • Insurance
  • Time off
  • Tuition reimbursement
  • Employee assistance
  • Career paths in sales, operations, or management
  • Professional development and training
  • Great work/life balance
  • Team-oriented company culture
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