Customer Service Rep - Aquatic Center (Part Time)

City of North Myrtle Beach•North Myrtle Beach, SC

About The Position

Under general supervision, the Customer Service Rep performs a variety of tasks at a busy front desk in an aquatic center. The role includes front desk operations, point-of-sale transactions, computer registration, and financial transactions. The employee assists members and guests efficiently and courteously with program registration, Pickleball membership sales, facility usage, and telephone inquiries. The position also involves facility set-up and clean-up as needed, assistance with special events and programs, and other assignments necessary to perform the job. Work is approximately 15–22 hours per week, with morning, evening, and weekend shifts required.

Requirements

  • High school graduate, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
  • Ability to learn and use new computer software skills.
  • Experience in Microsoft Office.
  • Ability to work morning, evening, and weekend shifts.
  • Ability to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.
  • Able to perform sedentary work involving mostly sitting, with possible periods of walking or standing.

Responsibilities

  • Perform front desk operations.
  • Handle point-of-sale, computer registration, and financial transactions.
  • Assist members and guests with program registration and Pickleball membership sales.
  • Assist members and guests with facility usage and answer telephone inquiries.
  • Perform facility set-up and clean-up as needed.
  • Assist with special events and programs as needed.
  • Perform other assignments necessary to carry out the job.
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