Customer Service Rep (02926) - 229 Barron Blvd.

Domino's Franchise • Grayslake, IL

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and process orders. Team members may work part time or full time, with schedules intended to accommodate other commitments. Training and orientation are provided on the job, and opportunities for advancement may include management and franchise ownership.

The role involves operating store equipment; stocking, preparing, and handling ingredients and products; receiving orders by telephone and in person; taking inventory and completing paperwork; and cleaning the equipment and facility. The work requires customer and coworker communication, accurate order entry and cash change, and the ability to perform repetitive tasks and work independently or with others.

Work takes place in a pizza store and includes exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves prolonged standing, short periods of walking and sitting, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

• Be at least 16 years of age.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Use a computer keyboard or touch screen to enter orders.
• Be able to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands of the position, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform other store tasks, including removing trash and occasional sign, wall, or maintenance tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed