Customer Service Rep(08823) - 2455 Tarawa Blvd
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help process orders and perform general store team duties. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement may include management and franchise ownership. Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean the equipment and facility. The position involves communicating with customers and co-workers in person and by phone, entering orders by computer keyboard or touch screen, and working both independently and with others. Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some areas. Team members may encounter changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role is primarily performed standing, with walking, sitting for paperwork, and frequent reaching and hand use. It also involves lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and squatting.
Requirements
- Must be 16 years of age or older.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical tasks, including standing, lifting, carrying, reaching, and handling equipment.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Unload deliveries, move supplies, and stock shelves.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
