Customer Service Rep(05023) - 11125 Park Blvd

Domino's Franchise•Seminole, FL

1d•Onsite

About The Position

A Domino’s Customer Service Representative provides friendly customer service while taking and processing orders, addressing customer concerns, handling cash, upselling, preparing food, and maintaining a clean and safe store. Team members receive in-store training and support from a manager or teammate. The role may offer opportunities to advance into management and franchise ownership. The job can be part-time or full-time, depending on the employee’s availability and the position.

Requirements

Ability to communicate verbally with customers and coworkers and to comprehend and give correct written instructions.
Accurate and quick arithmetic skills, including adding, subtracting, multiplying, and dividing; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately and to use hands continuously for tasks.
Ability to work under stress, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short periods.
Ability to lift and handle deliveries weighing up to 50 pounds, carry supplies and dough trays, push or pull trays on dollies, and perform reaching, bending, crouching, and occasional climbing or ladder use.
Ability to work around varying and sometimes adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone and use near- and mid-range vision and depth perception.
Ability to differentiate between hot and cold surfaces.

Responsibilities

Demonstrate a friendly, positive attitude and strong customer service skills.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare other products.
Follow food and portion control, hygiene, and food-safety practices.
Operate store equipment and enter orders using a computer keyboard or touchscreen.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily, along with other general cleaning duties.
Unload bulk product deliveries using a hand truck and move supplies to shelves.
Communicate with customers and coworkers to process orders and follow written instructions.
Perform repetitive tasks, work independently and with others, and meet quality control standards.