Customer Service Rep(02869) - 1453 E Hyde Park Blvd

Domino's Franchise • Chicago, IL

1d

About The Position

Customer Service Representatives interact directly with customers by telephone, electronically, and face to face. They learn the menu, handle customer inquiries and complaints, help prepare food products, and clean and maintain the front of the store. Orientation and on-the-job training are provided. The role requires communicating with customers and coworkers to process orders by phone and in person using a touchscreen computer system, with a clear and upbeat speaking voice. Candidates should be personable, energetic, dependable, punctual, responsible, quick to learn, and self-motivated.

Requirements

• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Clean-cut and personable; outgoing and energetic; dependable, reliable, and punctual; prompt and responsible; a quick learner and self-motivated.

Responsibilities

• Deal directly with customers by telephone, electronically, or face to face.
• Memorize the menu.
• Handle and resolve customer inquiries and complaints.
• Maintain a friendly demeanor with customers in person and over the phone.
• Help prepare food products.
• Clean, sweep, and help keep the front of the store clean.
• Communicate with customers and coworkers to take and process orders by phone and in person using the touchscreen computer system.
• Make correct monetary change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed