Customer Service Rep(6744) - 2111 E Park St. #306

Domino's Franchise • Cedar Park, TX

21h • Onsite

About The Position

Rainbow Pizza, a Domino’s Pizza franchisee operating more than 60 locations across South Texas, is hiring a Customer Service Representative for a fast-paced, team-oriented store environment. The role is suited to people who can multitask, work efficiently, and help get orders to customers as quickly and safely as possible. Customer Service Representatives take and process orders, prepare products, and perform general store duties. On-the-job orientation and training are provided, with training focused on taking orders, labeling boxes, and making pizzas. Flexible scheduling is available, from one shift per week to five or six, with daytime and evening shifts offered. The company describes opportunities for advancement from customer service and delivery roles into management and franchise ownership.

The work involves customer and coworker communication, equipment operation, food preparation, stocking, order processing, paperwork, and daily cleaning and maintenance. Team members may work in varying store temperatures and weather conditions and may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The job requires frequent standing, walking, reaching, hand use, and bending, as well as occasional lifting and carrying of heavy supplies.

Requirements

• Must be at least 16 years of age.
• Strong customer service and communication skills, including the ability to give and understand written instructions and communicate verbally with customers and coworkers.
• Ability to work in a fast-paced environment and multitask.
• Positive attitude and willingness to work as part of a team.
• Dependable, punctual, and reliable; able to follow directions and company policies.
• Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and handle cash; a calculator may be used.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and during inclement weather.
• Must be able to pass a criminal background check.
• Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift.
• Ability to perform frequent reaching and hand tasks, and to work while standing for most tasks.
• Ability to work alone and with others, perform repetitive tasks, work adequately under stress, meet quality standards, and handle unhappy customers.
• Ability to lift and carry store supplies weighing up to 50 pounds, as described in the physical demands.
• Ability to use a pizza peel and cutter and handle other tools and equipment as required.

Nice To Haves

• Basic math and cash-handling skills.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products, including making pizzas.
• Receive and process telephone orders, communicating with customers in person and by phone.
• Label boxes and complete required paperwork.
• Clean equipment and the facility daily, and maintain store equipment.
• Work with team members to operate the store efficiently and meet quality control standards.
• Perform other store tasks, including handling deliveries and stocking shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed