Customer Service Rep (05113) -7020 Beach Blvd
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. The position may be part-time or full-time, and the company offers opportunities for advancement from customer service representative to management and beyond. On-the-job orientation and training are provided. Team members perform a variety of store duties, including operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role involves communicating with customers and coworkers in person and by phone, handling money accurately, and entering orders using a computer keyboard or touch screen. The work takes place in a store environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Duties require extended standing and frequent walking, reaching, bending, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, crouching, or squatting.
Requirements
- Must be 16 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical duties, including standing, walking, lifting, carrying, pushing, pulling, reaching, and occasional climbing, stooping, bending, crouching, or squatting.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Handle payments and make correct monetary change.
- Enter orders using a computer keyboard or touch screen.
- Unload and move ingredient and supply deliveries using a hand truck.
- Perform other store tasks such as stocking, cleaning, and occasional maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
