Customer Service Rep(09451) - 221 Apollo Beach Blvd

Domino's Franchise • Apollo Beach, FL

1d • Onsite

About The Position

The Customer Service Representative serves customers in person and by phone, helps prepare and make pizzas, and supports the daily operation and cleanliness of the store. The role emphasizes a friendly, positive attitude, strong customer service, teamwork, and following food quality, portion-control, hygiene, and food-safety standards. New team members receive in-store training and support from a manager or teammate. The position may be part-time or full-time, and the posting presents opportunities for career growth within Domino’s.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers, in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the listed physical tasks, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasional stair or ladder use.

Responsibilities

• Demonstrate a friendly, positive attitude and provide great customer service.
• Take and process orders over the phone and in person.
• Address customer concerns.
• Handle cash and make correct monetary change.
• Upsell products.
• Prepare food and make high-quality pizzas.
• Follow food and portion-control, hygiene, and food-safety standards.
• Operate store equipment and stock ingredients and supplies in storage and work areas.
• Receive deliveries and move ingredients and supplies to storage or work areas.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility, perform general cleaning, and remove trash.
• Communicate with customers and co-workers to process orders.
• Perform other store tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed