Customer Service Rep(08562) - 3707 Avacado Blvd
About The Position
The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders using a computer keyboard or touch screen, and handling monetary transactions accurately. Work involves standing for most tasks, frequent walking and reaching, repeated hand use, and occasional lifting, carrying, pushing, pulling, bending, crouching, and climbing. Conditions may include hot and cold temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and outdoor weather exposure. Delivery duties are described as part of the work conditions, including driving within a designated area and carrying orders to customers.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the stated physical duties, including prolonged standing and continuous hand use, and lifting cases weighing up to 50 pounds.
- Ability to work with others and independently, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and over the phone.
- Make correct monetary change.
- Deliver pizzas within a designated delivery area, when performing delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
