Customer Service Rep(02995) - 139 Illini Blvd

Domino's Franchise•Sherman, IL

5d•Onsite

About The Position

Domino's Pizza is seeking an enthusiastic, customer-focused Customer Service Representative for its 139 Illini Blvd location in Sherman, United States. The role supports a positive customer experience through order taking, payment processing, customer assistance, and coordination with kitchen staff. Representatives also help maintain a clean work area, assist with food preparation during busy periods, support coworkers, and participate in promotional and upselling activities.

Requirements

Excellent communication and interpersonal skills.
Strong customer service orientation and a friendly, empathetic demeanor.
Ability to work efficiently in a fast-paced, high-energy environment.
Proven multitasking abilities and attention to detail.
Basic computer skills for operating point-of-sale systems.
Positive, team-oriented attitude and willingness to learn.
Problem-solving skills to address customer concerns effectively.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Must be at least the age specified in the posting; the age value is missing from the supplied text.

Nice To Haves

Previous customer service experience is preferred but not required.
High school diploma or equivalent is preferred.

Responsibilities

Greet customers and accurately take food orders in person and over the phone.
Process payments and handle cash transactions.
Respond to customer inquiries, concerns, and special requests in a friendly, professional manner.
Collaborate with kitchen staff to support order accuracy and timely delivery.
Maintain a clean, organized work area and follow food safety and hygiene standards.
Assist with food preparation as needed during busy periods.
Handle multiple tasks during peak hours.
Contribute to a positive team environment and support coworkers.
Participate in promotional activities and upselling initiatives.
Adapt flexibly to changing customer needs and company policies.