Customer Service Rep(08957) - 131 Commerce Dr Unit E

Domino's Franchise•Mayodan, NC

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills. Team members help prepare, bake, and serve pizzas while processing customer orders. The role may be part-time or full-time and offers opportunities to advance into management and other positions. On-the-job orientation and training are provided. The work takes place in a pizza store and involves operating equipment, stocking ingredients, preparing products, handling orders by phone and in person, taking inventory, completing paperwork, and cleaning. The position requires frequent standing and hand use, physical tasks such as lifting and stocking, and working around hot equipment, food odors, and other conditions described below.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to work around varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform other store-team-member tasks, including stocking, cleaning, and occasional maintenance.
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