Customer Service Rep(08984) - 8001 E Marketplace Dr

Domino's Franchise•Oak Ridge, NC

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support store operations. Team members may work part time or full time, with schedules described as accommodating, and may have opportunities to advance into management or other roles. On-the-job orientation and training are provided.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling loaded trays; occasionally climbing stairs or a ladder; bending, crouching, reaching, and continuously using hands.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, carry, and stock ingredients and supplies.
  • Perform other store tasks such as cleaning, maintaining the facility, and changing prices on signs as needed.
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