Customer Service Rep(08301) - 633 E. University Dr
About The Position
Domino’s Pizza is hiring a Customer Service Rep to help run store operations and deliver strong customer service. The role requires sound judgment, math skills, and the ability to multitask. Team members receive on-the-job orientation and training, and the company describes opportunities to advance from delivery and store roles into management and franchise ownership. The position is responsible for shift operations, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, cleanliness, marketing, profitability, attendance, punctuality, transportation to and from work, and maintaining store standards. Team members are expected to follow company policies and procedures and set a positive example. General duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing orders by telephone and in person; taking inventory and completing paperwork; and cleaning equipment and the facility. The work may involve driving deliveries within a designated area, physical handling of supplies and products, and working in varying temperatures and other conditions described in the posting. Competitive pay and benefits are offered based on experience; assistant managers on a path to become general managers may be eligible for a monthly bonus.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to operate equipment and perform the duties and physical activities described in the posting.
- Transportation to and from work.
- Ability to meet attendance and punctuality expectations.
Responsibilities
- Oversee everything that happens during the shift, including staffing and customer relations.
- Follow all policies and procedures and set an example for the crew.
- Manage cost controls, inventory, cash, food, paperwork, scheduling, and profitability.
- Maintain store cleanliness, a professional image, and adherence to standards.
- Support marketing, attendance, and punctuality expectations.
- Operate store equipment and stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products and receive and process telephone and in-person orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Deliver pizzas within the designated delivery area when assigned.
Benefits
- Competitive pay and benefits based on experience.
- Possible monthly bonus potential for Assistant Managers on the track to become a General Manager.
- On-the-job orientation and training.
- Advancement opportunities within the company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
