Customer Service Rep(04303) - 731 E Rochambeau Dr

Domino's Franchise•Williamsburg, VA
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to receive and process orders and perform general store-team duties. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. Opportunities for advancement include management and franchise ownership. The position involves operating store equipment; stocking ingredients and supplies; preparing products; handling telephone and in-person orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Team members work in varied store conditions, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, and moving or sharp equipment. The work requires standing for most tasks and frequent reaching, hand use, and repetitive movements, along with occasional lifting, carrying, pushing, climbing, bending, and crouching.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, frequent reaching and hand use, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move ingredients and supplies to storage.
  • Perform other store-team tasks as needed.
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